International customers... we welcome you placing orders to reserve your frame or bike (and we advise doing so, to not miss out). For European orders, be aware that we are not sure at this point how delivery, VAT and other taxes will be handled, so your order value may change before completion, we will contact you as soon as we know more.

We reserve the right to cancel or change orders as necessary. Thanks.

Despite ongoing precautions and restrictions because of Coronavirus, we remain open. We are isolating by most of us working from home, and only have one person per a room at HQ building bikes, but we are still open, still building, still talking bikes, still shipping.

We can't meet you in person yet though, so no demos, no factory collection etc.

Please note that this applies for all local customers as well: no drop-offs and no collections, sorry, all orders must be delivered.

Get in touch any time. We're here to help.

We're open Monday — Friday (9am — 5pm UK time) this week.

Keep safe and healthy

Note, dispatches are currently a bit slower than normal:

• frames currently dispatched within two weeks (if frame in stock)
• current build time for bikes is six weeks (if everything in stock)
• spares and merch orders dispatched within one week (if all in stock)
• current email response time is about 2 working days

Thanks for your patience

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